Enhanced Meter Project: Columbus
Columbus is upgrading its aging water and power meters with new models. We are partnering with Utility Metering Solutions (UMS) to
install 300,000 water meters and 17,000 power meters over the next few years. The installations will be performed at no additional cost to customers.
Installations are scheduled to begin in January 2023.
Your new meter will be installed in the same general area with the addition of a small reading device outside the building.
Why the Enhanced Meter Project Matters to You
This project will result in enhanced customer service, improved operational efficiency and increased meter accuracy.
Customer benefits, some of which will come at a future date when a new portal is implemented, will include:
Detailed daily usage data/graphs to monitor
Better understanding of consumption patterns and inefficiencies
Customer Benefits for Water
Early leak detection
Customer Benefits for Power
Immediate outage notification to the city
Faster outage restoration
As we move into an area, mailings will be sent out to let you know that your area is open to schedule an appointment. If you have not received this mailer, your area is not currently being worked.
Because your water meter is located inside your residence, we are asking for your help by scheduling an installation appointment with UMS,
the city’s meter contractor. Since power meters are located outside your home, an appointment is not required.
We’d like to minimize any interruption to your business. Schedule an appointment today and your new meter will be installed in the same location.
Please view our Frequently Asked Questions
for more information about the project.